Privacy Policy

1. Introduction

At Ahmed AlSaadi Art, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

This policy is prepared in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

2. Company Information

Business Name: Ahmed AlSaadi Art

Economic License Number: CN-6714123

Registered Address: Abu Dhabi

Email: studio@alsaadiart.ae

Phone / WhatsApp: +971 55 800 7406

3. Information We Collect

We collect the following types of information:

A. Personal Information

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely through third‑party gateways)

B. Technical Information

IP address

Browser type

Device information

Pages visited

Cookies and tracking data

C. Order Information

Purchased items

Order history

Delivery preferences

4. How We Use Your Information

Your information is used for:

Processing and fulfilling orders

Communicating order updates

Delivering purchased artwork

Providing customer support

Improving website performance

Ensuring compliance with UAE regulations

Preventing fraud or unauthorized activity

We do not sell or trade your personal information.

5. Payment Processing

All payments are handled by secure third‑party payment gateways. We do not store or access your full credit card details.

Payment processors may collect additional information as required by their security protocols.

6. Sharing Your Information

We only share your data with trusted third parties when necessary:

Courier and delivery companies (for shipping your artwork)

Payment gateways (for processing transactions)

Government authorities (when legally required)

Our website hosting provider (Hostinger)

Our online store and payment processor (WooCommerce and Stripe)

Our form service (SureForms), for enquiries and commission requests

Google Analytics (via Google Site Kit), for anonymous website statistics

WhatsApp, when you choose to contact us there

These partners are obligated to protect your information and use it only for the intended purpose.

International Transfers

Some of these providers may store or process data on servers outside the United Arab Emirates. Where this happens, we only use providers that apply appropriate safeguards to protect your information.

7. Data Storage & Security

We implement industry‑standard security measures to protect your data from:

Unauthorized access

Loss

Misuse

Alteration

Your information is stored securely and accessed only by authorized personnel.

8. Data Retention

We retain your personal information only as long as necessary to:

Complete your order

Comply with legal obligations

Maintain accurate business records

You may request deletion of your data unless retention is required by law.

9. Cookies & Tracking Technologies

Our website uses cookies to:

Improve user experience

Analyze website performance

Remember your preferences

Support secure checkout

You may disable cookies through your browser settings, but some features may not function properly.

10. Customer Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data (unless legally required to retain it)

Withdraw consent for marketing communications

To exercise these rights, contact us at studio@alsaadiart.ae.

We aim to respond to every request within 30 days.

11. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest revision date.

13. Contact Us

For questions about this Privacy Policy, please contact:

Email: studio@alsaadiart.ae

Phone / WhatsApp: +971 55 800 7406

License Number: CN-6714123