{"id":1929,"date":"2026-10-01T17:15:37","date_gmt":"2026-10-01T13:15:37","guid":{"rendered":"https:\/\/alsaadiart.ae\/?page_id=1929"},"modified":"2026-10-01T17:15:37","modified_gmt":"2026-10-01T13:15:37","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/alsaadiart.ae\/ar\/refund-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"
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\n \t\t\t\n\t\u2190 All legal information\n<\/a>\n\t\t\t\t\t

Legal<\/p>\n\t\t\t\t\t

Refund & Return Policy<\/h1>\n\t\t
\n \t\t\t

Last updated: 19 August 2026<\/p>\n\t\t\t\t\t

Ahmed AlSaadi Art \u00b7 Abu Dhabi, UAE<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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1. All Sales Are Final<\/h2>\n\t\t\t\t\t

All purchases made through Ahmed AlSaadi Art are final. Due to the nature of original artwork, fine\u2011art prints, and custom commissions, we do not offer refunds under any circumstances.<\/p>\n\t\t\t\t\t

Once payment is completed, the order is considered confirmed and cannot be reversed.<\/p>\n\t\t\t\t\t

2. No Returns<\/h2>\n\t\t\t\t\t

We do not accept returns for any product, including:<\/p>\n\t\t\t\t\t

Original artworks<\/p>\n\t\t\t\t\t

Fine\u2011art prints<\/p>\n\t\t\t\t\t

Commissioned pieces<\/p>\n\t\t\t\t\t

Artworks are handmade, and natural variations in color, texture, and finish are expected. These variations do not qualify as defects and do not justify returns.<\/p>\n\t\t\t\t\t

3. No Cancellations<\/h2>\n\t\t\t\t\t

Once an order is confirmed and payment is processed:<\/p>\n\t\t\t\t\t

No cancellations are accepted<\/p>\n\t\t\t\t\t

No changes to the order can be made<\/p>\n\t\t\t\t\t

No exchanges are permitted<\/p>\n\t\t\t\t\t

Customers are responsible for reviewing artwork details, sizes, and photos before completing the purchase.<\/p>\n\t\t\t\t\t

4. Damage on Arrival<\/h2>\n\t\t\t\t\t

If an item arrives damaged, you must notify us within 24 hours of delivery and provide:<\/p>\n\t\t\t\t\t

Clear photos of the artwork<\/p>\n\t\t\t\t\t

Photos of the packaging<\/p>\n\t\t\t\t\t

A description of the issue<\/p>\n\t\t\t\t\t

Claims submitted after 24 hours cannot be accepted. This clause protects both the customer and the artist from false or delayed claims.<\/p>\n\t\t\t\t\t

If your claim is accepted, we will, at our choice, repair the artwork, replace it with an equivalent piece where possible, or refund the amount paid for the damaged item. We aim to respond to every claim within 3 business days.<\/p>\n\t\t\t\t\t

5. Artwork Characteristics<\/h2>\n\t\t\t\t\t

All artworks are handcrafted. Slight differences in:<\/p>\n\t\t\t\t\t

Color tones<\/p>\n\t\t\t\t\t

Brush strokes<\/p>\n\t\t\t\t\t

Texture<\/p>\n\t\t\t\t\t

Material finish<\/p>\n\t\t\t\t\t

are natural and part of the artistic process. These characteristics do not qualify for refunds, returns, or cancellations.<\/p>\n\t\t\t\t\t

6. Customer Responsibility<\/h2>\n\t\t\t\t\t

Before purchasing, customers must:<\/p>\n\t\t\t\t\t

Review artwork photos carefully<\/p>\n\t\t\t\t\t

Confirm sizes and dimensions<\/p>\n\t\t\t\t\t

Read product descriptions<\/p>\n\t\t\t\t\t

Ensure the artwork fits their intended space or purpose<\/p>\n\t\t\t\t\t

Failure to do so does not qualify for refunds or returns.<\/p>\n\t\t\t\t\t

7. Your Statutory Rights<\/h2>\n\t\t\t\t\t

Nothing in this policy limits any rights you may have under UAE Federal Law No. 15 of 2020 on Consumer Protection, including where an item arrives damaged, faulty, or materially different from its description.<\/p>\n\t\t\t\t\t

8. Contact Information<\/h2>\n\t\t\t\t\t

For any questions regarding this policy, you may contact us at:<\/p>\n\t\t\t\t\t

Email: studio@alsaadiart.ae<\/p>\n\t\t\t\t\t

Phone \/ WhatsApp: +971 55 800 7406<\/p>\n\t\t\t\t\t

License Number: CN-6714123<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Legal<\/p>\n\t\t\t\t\t

Related policies<\/h2>\n\t\t\t\t\t

Questions about any policy? Email studio@alsaadiart.ae or message us on WhatsApp.<\/p>\n\t\t\n<\/div>\n

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    \n\t\t\t <\/ul>\n <\/div>","protected":false},"excerpt":{"rendered":"

    Home About Portfolio Commission Shop Blog Contact \u2190 All legal information Legal Refund & Return Policy Last updated: 19 August 2026 Ahmed AlSaadi Art \u00b7 Abu Dhabi, UAE 1. All Sales Are Final All purchases made through Ahmed AlSaadi Art are final. Due to the nature of original artwork, fine\u2011art prints, and custom commissions, we […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1929","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Return Policy \u2013 Ahmed AlSaadi Art<\/title>\n<meta name=\"description\" content=\"Our policy on refunds, returns and cancellations for original artwork, prints and commissions, including what to do if a piece arrives damaged.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alsaadiart.ae\/ar\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy \u2013 Ahmed AlSaadi 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