1. Introduction
Welcome to Ahmed AlSaadi Art. By accessing or purchasing from this website, you agree to the following Terms & Conditions. These terms govern all interactions between the customer (“you”) and Ahmed AlSaadi Art (“we”, “our”, “the Company”).
Our website, products, and services operate under the laws and regulations of the United Arab Emirates.
2. Company Information
- Business Name: Ahmed AlSaadi Art
- Economic License Number: CN-6714123
- Registered Address: Abu Dhabi
- Contact Email: alsaadiarts@gmail.com
- Phone / WhatsApp: 0558007406
3. Products & Artwork Disclaimer
All artworks — originals, prints, and commissions — are handmade. Natural variations in color, texture, brush strokes, and finish are expected and are part of the artistic process. These variations do not qualify as defects and do not justify refunds, returns, or cancellations.
Customers must review artwork details, sizes, and photos carefully before placing an order.
4. Pricing & Payments
- All prices are listed in AED unless stated otherwise.
- Payments must be completed at checkout through approved payment gateways.
- Once payment is processed, the order is considered confirmed and final.
5. Order Confirmation
An order is officially confirmed when:
- Payment is successfully processed, and
- You receive an order confirmation email.
Once confirmed, no cancellations are accepted under any circumstances.
6. No Refund, No Return, No Cancellation Policy
This is the core of your protection. It must be bold and repeated:
- No Refunds: All sales are final. We do not offer refunds for any product.
- No Returns: We do not accept returns for originals, prints, or commissioned artwork.
- No Cancellations: Once an order is confirmed, it cannot be cancelled.
- No Exchanges: Products cannot be exchanged for alternatives.
These policies apply to all customers and all purchases without exception.
7. Shipping & Delivery
- Delivery timelines vary based on location and courier availability.
- Delays caused by courier companies or customs are outside our control.
- Customers must provide accurate delivery information.
- Failed delivery attempts may result in additional charges.
8. Damage on Arrival
Although rare, if an item arrives damaged:
- You must notify us within 24 hours of delivery.
- You must provide clear photos of the damage and packaging.
- Claims submitted after 24 hours cannot be accepted.
This clause protects you from false claims.
9. Intellectual Property
All artwork, images, text, and branding on this website are the exclusive property of Ahmed AlSaadi Art. They may not be copied, reproduced, or used without written permission.
10. Limitation of Liability
Ahmed AlSaadi Art is not responsible for:
- Misinterpretation of artwork colors due to screen differences
- Delays caused by third‑party couriers
- Incorrect delivery information provided by the customer
- Unauthorized use of your account or payment method
11. Privacy & Data Protection
Your personal information is collected only for order processing, communication, and delivery. We do not sell or share your data except with:
- Payment gateways
- Delivery partners
- Legal authorities when required
For full details, refer to our Privacy Policy.
12. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with the latest revision date.